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  MBB PALFINGER GmbH
Fockestraße 53
27777 Ganderkesee / Hoykenkamp
Germany

Tel : +49 (0) 4221 853 - 0
Fax : +49 (0) 4221 853 - 33

info@mbbpalfinger.com
Warranty claim form                                                                         ?


Company: *
Customer ID: *
Address: *
Country: *   
Contact person: *
Phone: *
Fax: *
E-Mail: *
Bank code:
Account number:
Bank:

MBB/PALGATE tail lift model: *
MBB/PALGATE serial number: *
Manufacturing date: *
Vehicle type: *
Owner of vehicle: *
Description of defect: *


Materials:

Part number: *    Cost: *
Part number:    Cost:
   Total:


Labour:

Hours: *    Cost:
Euro/hour:
   Total:


Spare parts provided by MBB PALFINGER:

Yes     No
Invoice No.: *
Date of invoice: *


Claimed parts sent in:

Yes     No
Date: *
Claimant: *
confirmation prompt - please enter the following data *


You hereby verify that the claimed parts will be returned to MBB PALFINGER to process the claim. Otherwise, the claim will be declined by MBB PALFINGER.: *


*Required
We accept this for only completely filled out. Please keep all the parts before we give you notice. If you want to print out also a copy of this file use the print function of your browser. 

Accepted times for replacing incl. troubleshooting:
Lift cylinder 
Tilt cylinder 
Power pack 
Main board / control card 
Foot control (Steel-platform)
Foot control (Alu-platform) 
Lock valve (Lift- and tilt cylinder) 
Shift valve S 5
Motorsolenoid / starter 
Cab switch
Tilt angle sensor b 15
Tilt switch b 13
Hydraulic hose (Lift- and tilt cylinder)
Control cable main board to platform (lights and foot)
Rear commercial cover (if applicable)
complete exchange 
complete exchange
complete exchange
complete exchange
complete exchange
complete exchange
complete exchange complete exchange
complete exchange complete exchange complete exchange
complete exchange
complete exchange
complete exchange
complete exchange
1,00 hr.
1,50 hrs.
2,00 hrs.
0,75 hrs.
1,25 hrs.
1,00 hr.
0,50 hrs.
0,50 hrs.
0,50 hrs.
0,75 hrs.
1,50 hrs.
1,50 hrs.
0,25 hrs.
1,25 hrs.
3,00 hrs.
Not covered under warranty: 

- If the vehicle is drivable we will not pay external labour costs
- Damage to bearings due to lack or insufficient oiling and/ or caused by tilting
  cylinders used contrary to regulations.
- Faults caused by neglect of MBB fitting and maintenance instructions
- Crushed or damaged cables (are fitted in factory or operator misuse)
- Wear due to dirty oil in the hydraulics
- Hired vehicle, loss of revenue, vehicle recovery costs
- Adjustments to switches regulating fluids (maintenance work)
- Change of fuses
- Missing/ lost casing of mounting frame
- Warning marks (warning flags)
- Later addition of screw fixings
- Fixed warning lights including reflective material
- Damaged incurred by accidental or deliberate continued use of faulty equipment
- Damage incurred through insufficient voltage
- Damage incurred through the use of force

Werk Hoykenkamp
Tel: +49 (4221) 853 - 355
Fax: +49 (4221) 8 75 36
E-Mail: service@mbbpalfinger.com